Balanced Health & Wellness
Data ProtectionÂ
PolicyÂ
At Balanced, we believe trust is built on transparency-and your privacy is a priority. This Privacy Policy outlines what personal data we collect, how we process it, and how we protect it across our services, programs, and digital wellness platform. We regularly review and update this policy to reflect changes in our services and responsibilities. Balanced. is committed to safeguarding your data through secure processes, ethical practices, and clear communication.
Who We Are.
Balanced. is a health and wellness consultancy based in the UAE, focused on helping businesses and individuals thrive through holistic wellbeing programs. Our platform integrates physical, mental, social, and professional wellness strategies, using custom tools and data insights to optimize performance. We work with companies of all sizes to create environments where people feel empowered, supported, and energized.
What Personal Data Do We Collect?
We collect personal data to deliver our services effectively. This may include:
- Basic Information: Name, contact details (email, phone), age or date of birth
- Employment Data: Company name, job role (if part of a corporate program)
- Health & Wellness Data: Calories in & out, biometrics, sleep, training activity, nutrition logs, and participation in challenges
- Technical Data: IP address, browser type, device data, usage logs
- Assessment Responses: Data from wellness questionnaires or performance profiling
Sensitive information (e.g., health-related data) is only collected when necessary and always in compliance with applicable laws.
What Do We Use Personal Data For ?
Your data may be processed for the following purposes:
- To deliver and personalize health and wellness services
- To track and monitor progress through our platform
- To analyze individual and group trends for reporting purposes
- To provide coaching, programs, and strategic wellness advice
- To manage business relationships with clients and partners
- To improve user experience and develop new services
- To comply with legal or contractual obligations
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Processing is done with your consent, as required to deliver a service, or under legitimate interest where appropriate. You may withdraw consent at any time.
Where is your personal data stored
Balanced Health & Wellness uses secure cloud-based systems that comply with industry-standard data protection and encryption protocols. Your data may be stored on servers located in the UAE or internationally, depending on the platform or service in use. We ensure our providers meet all applicable data privacy
requirements.
With Whom Do We Share Personal Data?
We do not sell your data.
Your personal information may be shared with:
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- Authorized Balanced Health & Wellness staff for service delivery
- Third-party platforms and processors (e.g., habit tracking software, cloud storage, analytics tools) under strict confidentiality agreements
- Corporate employers (only aggregated or anonymized reports unless otherwise consented)
- Legal or regulatory authorities when required by law
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Third parties acting on our behalf are obligated to treat your data confidentially and securely.
Who Can Access Your Data?
Access to personal data is restricted on a "need to know, right to know" basis. Only individuals who require access to deliver services or support are authorized. All staff and third-party providers are required to follow data protection standards equal to or stricter than ours.
Your Rights as an Individual
Under applicable data protection laws (including GDPR where applicable), you have the right to:
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- Be informed about the data we collect
- Access and correct your personal data
- Request erasure or restriction of data processing
- Object to data processing
- Withdraw consent at any time
- Request data portability
- File a complaint with a relevant data protection authority
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To make a request regarding your rights, contact us at Support@balancedwellness.info
About This Privacy Statement
This policy was last updated on [Insert Date]. We will update this policy if there are any material changes to how we process personal data. You will be notified of significant updates through email or a notice on our website. In the event of a conflict between this Privacy Policy and a contractual agreement with a client, the agreement terms will take precedence.
Questions About Your Privacy at Balanced.?
If you have any questions about how your personal data is handled, please contact:
Consent
By using our website, digital platform, or participating in any Balanced Health & Wellness programs, you acknowledge that you have read and accepted this Privacy Policy.